Barb was very helpful and knowledgeable about the whole process. She went through the process with us step by step and when there was an issue, she was able to address the it quickly and effectively. Barb was in constant contact with us despite the fact that we were out of state. She helped us navigate through the different requirements that my husband and I encountered during the process and a valuable resource. Overall, Barb was a huge asset in this process and we would use her services again in the future. My husband and I would highly recommend her to anyone who is coming from out of state and within our local area.
-Alfonso and Sonia
This is my 2nd home I have purchased and I can say that Barb and the Multari team made the process so much easier than my first experience. They were recommended to me by my realtor and I did shop around. However, the professional, courteous service and the rate they were able to get me for my loan beat everyone else, including my previous lender (who ‘promised’ me a good deal as a repeat customer). I wanted to close within 30 days and they delivered. They walked with me through the home buying process every step of the way and did loan comparisons to see which loan was a better fit for me. As long as you do your part and get them your information in a timely manner they will take care of you promptly and handle your information with the utmost care. Any time I had a question I was called back within a 24 hour window. I would highly recommend Barb and her team for your lending needs.
My wife and I recently bought our first home through CrossCountry and can easily say that they were the best decision amongst lenders available to us. The house-buying process was made significantly less stressful and we could rest assured that this team was doing their best on our behalf. Each step of the way was effectively managed and all that’s asked in return was our cooperation to hand them the information they need in a timely manner. We easily closed on our house in 30 days, and was done with everything on the lender side well before that. I would wholeheartedly recommend them to anyone looking to buy or sell their house.
This was my first time buying a house, and I couldn’t believe how easy Barb made it for me. The whole team of course was very informative, and helpful as well. Their customer service is most definitely exceptional. Barb also sent out a weekly update, which I found extremely helpful for busy people like myself.
Working with Barb and her team simplified the entire home buying process significantly. I was purchasing my first home and she was able to address all of my questions and explain everything that I needed to know so I could feel very confident that I was getting what I needed.
Barb and team provided great service – ease of applications and uploading documentation, frequent communication so we always knew where we were in the process, and they patiently answered all of our questions.
Barb was awesome! She was very punctual and to the point, which I appreciate. Everything with our HELOC and Loan went terrific! Never did we have to be concerned that the loan would fall through. One less thing to worry about while selling a current home and buying another. You can’t go wrong with CrossCountry!
Barb has helped my wife and I with the purchase of 2 homes now and we can’t be more happy with our experience. Barb and her team literally handled everything and notified us only when absolutely necessary. We were kept up to date throughout the entire process and everything went smoothly and effortlessly. Even though we love our new home and don’t intend to move, I’m looking forward to working with Barb and her team in the future.
I can only say ok. I only worked with them for a short time. My mortgage was sold to another company only after month 1. They responded in a timely fashion if we had questions.
Barb took a call from us on a Sunday night to help us get rolling quickly on a less than 30 day turn around for close. Her and her team did a fantastic job with being clear on what was needed from us and explaining what all the different items were as we went through the process. We ended up getting a HELOC which she helped facilitate as well. Barb was an excellent one stop shop and we look forward to working with her again!